Let’s hope it never gets this, but…if an order contains both out of stock items and in-stock items, we’ll omit the out-of-stock items and ship only the items that we have in stock. We’ll continue trying to ship the out-of-stock items for 30 days, after which the item will be cancelled. If this should happen, we’ll be sure to email you frequent updates and you won’t be charged for the out-of-stock item unless we are able to fulfill it.
If your entire order is out of stock, we’ll attempt to place that order every day for 30 days, however after that period, we will cancel the order and you will not be charged. You will receive an email on days 1, 15, and 30, letting you know the status of the order and out of stock items.
If your Subscribe & Shave plan has a frequency of fewer than 30 days, the order will be canceled before the next scheduled subscription order date. In this case, your Subscribe & Shave plan would not be cancelled; only the individual order containing the out-of-stock items would be. We would then attempt to fill the order during your next Subscribe & Shave cycle. If you were to want to cancel your subscription, you’d have to do so on the Account page.