Help & FAQ

You can view all your orders from your account. But once you submit an order, it’s already in the works and cannot be changed or canceled. Please contact us if you don’t have an account or have questions.

You can track your order from your account, otherwise contact us.

In 3-7 business days with standard shipping. Orders placed Friday (after 12pm), Saturday or Sunday will be processed the next business day. Please expect a delay with orders placed during holiday times.

Shipping to PO Boxes will take 5-11 business days with standard shipping.

No problem! At sign in, just click “Forgot password” and we’ll send you an email to reset it.

That's totally up to you! Warning: hair will grow if you don't shave, but we don't judge either way.

Shaving is personal. And while all our razors offer a great shave, it really comes down to the type of skin you have and what you're looking for in a shave.

That all depends on how often you shave. But we estimate that one blade refill lasts about a month, give or take.

Up to you, but it does help reduce irritation and moisturize your skin for a smooth, close shave. Plus, the sudsy lather allows you to see where you’ve shaved so you don’t miss any spots.

Usually right after a shower when your hair is nice and soft. Apply a thin layer of shaving cream or gel to help minimize irritation and shave against the grain in clean, even strokes. Rinse and repeat.

Don't worry, we've got you covered. Check out our sensitive skin razors, blades refills and shaving creams. They contain skin soothing ingredients such as olive oil and Vitamin E. Ahhhh…

Skintimate Skin Therapy shave preps are perfect for sensitive or dry skin. They are dermatologist tested and help to replenish skin's natural moisture with a moisture-rich lotionized gel. If you skin could talk, it would say “I love you too!”

This program accepts Schick Quattro for Women, Schick Xtreme, Skintimate, Schick Hydro Silk and any other Edgewell owned brand of disposable razors including blades, handles and their plastic packaging.

Click here for more information on the recycling program.

There is not a minimum weight for this recycling program; however, we do encourage you to ship when your box is full of blades, razors, and plastic packaging to minimize the transportation carbon footprint for this program.

Yes, please send Edgewell owned brands of disposable razors only.

Click here for a full list of items.

We have a satisfaction guarantee.  Please click here to learn more.